Refund policy

Returning Product

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us through our "Contact Us" page. If your return is accepted, we will provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Tribegift stands behind our 100% customer satisfaction. Please let us know if you have any concerns with your product by messaging us through our "Contact Us" page.

Exceptions / Non-returnable Items 

Certain types of items cannot be returned:

-  Custom or personalized products approved through proof approval
-  Digital downloads
-  Items on sale

Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.